REFUND POLICY

At Torn Turf, we understand that choosing the right turf for your outdoor space is an important decision. That's why we offer a 7-day refund policy for our turf products. If for any reason you're not satisfied with your purchase, you can return the product within 14 days of delivery for a full refund. To be eligible for a refund, the product must be in its original condition and packaging. Please contact us at info@tornturf.com.au to initiate the return process and we'll be happy to assist you.

Please note that our 7-day refund policy for Torn Turf products excludes services such as instant turf purchases, installation, and seeding. However, if you're not satisfied with the quality of our services, please contact us and we'll work with you to find a solution. At Torn Turf, we're committed to providing our customers with high-quality products and services that meet their unique needs. Shop with confidence knowing that you're backed by our refund policy for our turf products.